Terms and Conditions

Return and Exchange Policy

  • No refund or exchange unless the item is damaged or an incorrect item.
  • Piecesbyalia is not responsible  if the customer selects the wrong size.


Buying Policy

  • Name, address and phone number to be provided by the customer.
  • Correct email address to be provided by customer for order confirmation.


Shipping Policy

  • Orders will take up to 3 to 5 working days to be delivered in the UAE 
  • Shipments within the GCC will take upto 3 to 8 working days to be delivered.
  • Piecesbyalia is not responsible if the customer does not respond to the courier company.



  • All deliveries will be chargeable. 
  • Within the UAE shipping is 30 AED for most areas. 
  • As for GCC countries we offer two options fast delivery and regular delivery ( charges vary based on weight)